14 5 DW CMC 10

Home Owner from Minnesota
Jul 1, 2024 8:18 pm
Hello! I need the part that goes on the other side of the piece pictured. It says DW instead of EW. The length of the metal portion is 15", and it is 1/2" wide.
IMG_20240701_191158987 IMG_20240701_191201889 IMG_20240701_191212533 IMG_20240701_191216110 IMG_20240701_191340809
5 user uploaded images
3 Replies
Jasmine
Jasmine from SWISCO
Jul 2, 2024 12:11 pm
SWISCO
EXPERT

Thanks for writing in! I am confident we can provide you with a replacement recommendation for the channel balances you need but I'll need to see just one more detail to confirm the correct replacement. May I see a photo of the pulley system in the center of the balance? This is where the spring and string meet.

Also, it looks like your bottom shoe has a 1-3/32" depth measurement. Can you confirm this? Its a bit difficult to confirm from the photo of the ruler.

Please don't hesitate to reach out with any questions.

Home Owner from Minnesota
Jul 2, 2024 12:34 pm
Thanks! Yes -- 1 3/32" total width of the plastic shoe.
IMG_20240702_113236744
1 user uploaded images
Jasmine
Jasmine from SWISCO
Jul 2, 2024 2:00 pm
SWISCO
EXPERT

Okay, great! Thanks for confirming the dimension and providing the photo. Your balance can be replaced with our S385-15 Channel Balance. You'll need to select the 1450 stamp option which can support a sash weighing 13 to 17lbs.

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