Broken plastic piece

Handy Person from Concord, NC
Jun 20, 2020 10:32 am
Plastic piece that spring attaches to is broken (see pic). Would prefer to buy the whole channel with all parts intact as it makes for easier installation. Found number 1700 on back side of channel but couldn't match it on your website. I have 3 windows with the exact same issue. Hoping you have a metal replacement instead of the cheap plastic.
20200620_102607 20200620_102617 20200620_102710
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Casey
Casey from SWISCO
Jun 24, 2020 8:28 am
SWISCO
EXPERT

Hello,

Take a look and compare your balance to our S770 channel balance. I would also recommend weighing your window sash and following the chart under our product description to choose the appropriate spring strength option. Thank you!

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