Sweep lock

Home Owner from USA

Jul 8, 2024 3:37 pm

Hello, I ordered item number 90-072 Sweep lock. The description says it is 2 - 1/4" however upon receiving the product, It is not 2-1/4 it is closer to 3"and does not fit on my door. I think I made an error with my original measurements. The original lock measures about 2". Do you know if you carry this kind of lock?
I will attach a photos for reference

5 user uploaded images

3 Replies

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Casey from SWISCO

Jul 9, 2024 4:00 pm

EXPERT

Hello,

The lock that you purchased measures 2-1/4" between the center of the installation holes, not the entire lock. To get started, we'll need you to write out the exact distance between the center of your locks installation holes compared to the image below. Thank you.

Alternate image for 90-072

Home Owner from USA

Jul 9, 2024 5:12 pm

I made an error with my original measurements so I I'm just looking to see if I can return the one I bought and I'm looking to find the kind I previously had which is shown in the above pictures. The distance between the center of each hole on my original lock is 1 3/4" I have attached photos for reference.
Thank you

5 user uploaded images

Casey from SWISCO

Jul 10, 2024 9:32 am

EXPERT

Thanks for getting back to us. Unfortunately, we do not carry a lock like yours with the same 1-3/4" hole spacing. We apologize for the inconvenience but you are welcome to review our return policy here.

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Products and resources found in this discussion

Sweep Lock, 2-1/4"

90-072

$2.20

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