Twin Casement Silverline Windows/2900 series

Home Owner from Landenberg, PA
Mar 2, 2022 12:14 pm
Need to get replacement parts for our twin casement Silverline window. Windows crank out but can no longer crank back in all the way. Part is starting to break apart. Can you help us resolve this matter? Thank you.
9179BEF7-8DEB-459C-8DA1-030F535B909D D746CDA9-340D-4714-BCB3-8B391D09CD4B 03F75FC1-490C-475F-B473-11EBECF4C421 A3310B6D-8435-4861-B57A-45EA11AA714C
4 user uploaded images
3 Replies
Lauren
Lauren from SWISCO
Mar 2, 2022 3:41 pm
SWISCO
EXPERT

Hello, thank you for posting,

Before we can make a proper recommendation, we will need to see the window open where we can see a "bird's eye" view of the operator arms. Thank you! 

Home Owner from Landenberg, PA
Mar 2, 2022 4:21 pm
Are these ok?
710C82BE-C662-4898-A1E5-49A5224BB769 79FBC7F1-77B1-4F1A-80CD-679C4A8B941F
2 user uploaded images
Lauren
Lauren from SWISCO
Mar 3, 2022 7:40 am
SWISCO
EXPERT

Great! Thank you,

You have an older GU operator that is no longer made, but we carry the 39-315 and 39-316 that can be used as replacements. Please review the step by step video below that shows how to install and the additional parts you may need. Please let me know if you have any questions. 

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