Window balance

Quick Learner from CA
Jul 23, 2024 1:25 am
Marking 25 4 CS CALDWELL
winged top fitting winged bottom shoe 25 4 stamped channel winged top winged shoe
5 user uploaded images
5 Replies
Emily
Emily from SWISCO
Jul 24, 2024 11:57 am
SWISCO
EXPERT

Hi there!

Thanks for reaching out to us. We should be able to help with this. Can you show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. 

Quick Learner from CA
Jul 24, 2024 1:05 pm
More pics. Thanks.
spring connection bottom shoe hook spring connection
3 user uploaded images
Emily
Emily from SWISCO
Jul 25, 2024 8:28 am
SWISCO
EXPERT

Thank you kindly! Based on these photos, I recommend the S380-26 or S385-26 with the 2540 stamp option. You'll have to measure the bottom shoe as shown below to determine the best match.

Let me know if you have any questions!

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Quick Learner from CA
Jul 25, 2024 1:41 pm
Thank you very much. Ordered S380
Emily
Emily from SWISCO
Jul 25, 2024 1:53 pm
SWISCO
EXPERT

Thank you for your order! We appreciate it. Best of luck with the repair!

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