operator shoe and track

Quick Learner

Mar 27, 2024 1:30 pm

on crank hs two numbers L 31538 / on the back side 20755 / entrygard truth. looking for the operator shoe and track

Thank You Jim

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Casey from SWISCO

Mar 28, 2024 3:22 pm

EXPERT

Hello,

I would recommend starting by comparing the specifications of the 39-031 and 39-032 EntryGard operators to yours. The length of the shorter link arm would be the determining factor. Both operators are used with the 39-107FK handle and cover kit. Take a look at the specifications below and let us know if you have any other questions. Thank you!

Dimensions for 39-031

Quick Learner from Mooresville nc

Mar 30, 2024 11:01 am

On the bottom corner of the window has a black plastic piece that glides along a track. That war off. I did replace the crank mechanism. What I am looking for I believe is the shoe and the track. Thank you, Jim.

Casey from SWISCO

Apr 1, 2024 8:36 am

EXPERT

The black slide is actually part of the hinge assembly. Unforutnately, the slide is not available separately but we do offer the 36-048 hinge set with a 10" base. These should work for your repair as long as the base is the same size and you replace both hinges at the same time.