Correct Jeld-Wen window balance needed
Thanks
Keith
Thanks for posting! You are correct, your T-Lock pivot shoe does slightly differ from our shoe but our Series 795 Channel Balance should still work well as a replacement for your application. This balance comes assembled with the 15-195 1-1/4" Closed Cam T-Lock Shoe.
You'll need the S795-28 with a 28C stamp. Although, you should be aware that this balance comes with a screw tab. If yours has a hook on top, depending on how the hook installs, this may need to be a custom order balance.
I'm sorry to hear that the shoe wasn't the right fit for your window. It looks like you have the 1" T-Lock Balance shoe, part 15-194. For instructions on how to swap out the shoes, take a look at the video below.